Refund Policy

Ensuring transparency and trust for our valued learners.

Welcome to The Falcon's Upskilling

At The Falcon's Upskilling, we strive to provide an exceptional learning experience tailored to your goals. Our platform is built to empower learners with knowledge and skills in a seamless and engaging way. Dive into a wide range of courses, expert-led sessions, and much more.

Refund Policy

Eligibility for Refund

Refunds are applicable within 14 days of purchase if:

  • The course content was not delivered as described.
  • Technical issues prevented access to the course, and troubleshooting failed.

Non-Refundable Cases

Refunds will not be granted under the following conditions:

  • Courses completed more than 30% will not be eligible for a refund.
  • Refunds will not be provided for discounted or promotional courses.

Refund Request Process

  1. Log in to your account and navigate to the "Support" section.
  2. Select "Request a Refund."
  3. Fill out the refund form, providing relevant details (purchase date, reason, etc.).
  4. Submit the form for review.

Processing Time

Refunds will be processed within 7 business days after approval.

Refund Method

Refunds will be credited back to the original payment method used at the time of purchase.

Contact Support

For any questions or concerns, feel free to contact our support team at support@example.com or call us at (123) 456-7890.